Frequently Asked Questions

StoryVoice turns a five-minute AI voice interview with your customer into a publish-ready B2B case study that they sign off on themselves, with every number linked back to the moment they said it. They open a link on any device, with no account and no app to install, and answer the spoken questions out loud or by typing instead. Minutes after the interview ends you have the headline, the metric cards, the pull quote and the full narrative, plus a LinkedIn post, an X post and a sales email built from the same conversation. Every number either came out of their own mouth or was computed from a before and after they described, so "onboarding took six weeks, now it's about nine days" becomes the headline "78% faster onboarding". You then send them the finished story on one short link, where they can approve it, ask for a change, or edit the wording themselves.

StoryVoice gets the story out of your customer; Gamma, Storydoc and QuillBot turn material you have already gathered into a finished-looking document. That leaves the hard part with you, because the conversation, the quote they are happy to be seen saying and the number they will stand behind are all still yours to go and get, and QuillBot's own page says it plainly: "you control the accuracy and credibility of the information." StoryVoice starts a step earlier, because your customer talks to the AI for five minutes and the story is written from their own words, with every metric card linked back to the moment they said it. It finishes a step later too, because they read that finished story on one short link and can approve it, ask for a change, or edit the wording themselves. Gamma shares a document with viewers and commenters, and Storydoc's sign-off is a sales-proposal accept button on its Pro plans that seals the version permanently, so neither one asks your customer whether the story about them is right.

StoryVoice records your customer's voice and gives you writing, not video. The audio is never stored, only the transcript, and what comes back is a publish-ready case study plus a LinkedIn post, an X post, a pull quote and a sales email. That is a deliberate choice: a written story can be skimmed in seconds, found in a search, quoted by an AI assistant, pasted into a sales email and embedded on your own site, while a clip has to be watched from the start. If you already film testimonials, StoryVoice is the written half beside them, doing the work a video cannot.

StoryVoice is built for whoever owns customer proof at a B2B company: a marketer, a founder handling marketing alone, or an agency producing stories for clients. It works the same whether you have a shelf of case studies or not one yet, because the work it takes off you is identical either way: finding the time, running the interview, writing the story, and getting sign-off. All you need is one customer who is glad they chose you and willing to spend five minutes saying why. You get a free case study every month with no credit card, and the paid plans follow how many stories you need: $49 a month for five interviews, $99 for fifteen, and $249 for fifty with up to five people on the account.

Yes, StoryVoice's Agency plan is built for exactly that: $249 a month for 50 interviews, up to five people on the account, bulk creation from a spreadsheet, API access, and an interview page carrying no StoryVoice branding. Each interview is set up on its own with that client's product, that customer's name and the outcomes you want covered, so the questions asked of a software client's customer are not the questions asked of a healthcare client's. Every case study on a paid plan publishes with no StoryVoice branding anywhere on it, on the hosted page and inside the embed. When a story is finished you send it to the customer on one short link for their own sign-off, and they need no account to approve it, request a change, or edit the wording themselves.

StoryVoice runs an adaptive conversation rather than a form: it builds on the answer they just gave, chases the specific story behind a vague one, and ends when the story has been told rather than at a fixed question count. It takes between 4 and 10 questions depending on how much they have to say, and the outcomes you set beforehand are the agenda it works through. It reads the room as well: it orients them with a sentence if they sound lost, gets more compact when they are short on time, stops the moment they ask it to, and always closes by naming something they shared. Before a word is transcribed, StoryVoice passes your product name, their name and their company to the transcriber, so those come back spelled correctly instead of guessed at.

StoryVoice interviews your customer; a testimonial tool like Senja collects whatever they submit. That decides what you end up holding: a collection form gets a few lines of praise composed in one sitting, while a five-minute conversation that asks follow-up questions gets the before, the after, the number, and the moment it turned around. StoryVoice writes that up as a publish-ready case study with a headline, metric cards and a pull quote in their own words, and hands you a LinkedIn post, an X post and a sales email from the same conversation. Senja's own "approved" toggle is you moderating which submissions appear, on words they already wrote and sent in; StoryVoice sends the finished story back to them for their own sign-off, with every metric card linked to the moment they said it.

StoryVoice is built for customer case studies, and the interview is designed to draw out a result you can publish rather than to test a hypothesis. The outcomes you set before it starts are the agenda, and what comes back is a publish-ready story with a headline, metric cards, a pull quote and a narrative, plus a LinkedIn post, an X post and a sales email. You also get the full transcript of every interview, live as they answer and sitting under the finished story afterwards, so the exact language your customers use is yours to read whether or not the story gets published. It is not a research repository and does not try to be one; what it is built to do is get a customer to say the true thing out loud and turn it into something you can put on your website.

StoryVoice sends your customer one link, they open it on any device, and an AI interviewer asks them questions out loud while they answer in their own voice. It runs about five minutes and between 4 and 10 questions, each one built on the answer they just gave rather than read off a fixed list, and you can watch the transcript appear live while they talk. Minutes after they finish, the publish-ready case study is waiting for you: headline, metric cards, quote and full narrative, plus a LinkedIn post, an X post, a pull quote and a sales email. You edit anything you want, send it to them for sign-off on one short link, then publish it to a hosted page or embed it on your own site.

StoryVoice asks nothing of your customer beyond opening a link. There is no account, no login and no app to install, and the interview runs right in their browser on whatever device is in front of them, phone, laptop or tablet. If they would rather not speak, every question carries a "type your answer instead" option, still with nothing to sign up for. The entire ask on their side is one link and about five minutes of talking.

StoryVoice speaks every question out loud, and your customer answers in their own voice, the way they would on a call with a journalist. The questions are not a script: each one is built on the answer they just gave, so it moves like a conversation rather than a form. If they would rather write, every question carries a "type your answer instead" option, and choosing it once keeps the rest of the interview in text. Speaking is what makes the finished story sound like them, because the pull quote is a single continuous span of exactly what they said.

StoryVoice puts a "type your answer instead" option on every single question, and choosing it once keeps the rest of the interview in text. They get the same conversation either way, each question built on the answer before it, and the same publish-ready case study minutes after they finish. It is the right call for an open-plan office, a customer answering in their second language, or anyone who simply does not like the sound of their own voice. They never have to explain why they picked it.

StoryVoice asks between 4 and 10 questions, and it stops when the story has been told rather than at a fixed number. A customer who lands a vivid before-and-after early is not held there for six more questions, and one who is still warming up gets the room to keep going. Whichever way it runs, it takes about five minutes, ends with a warm personal sign-off that names something they shared, and stops immediately if they say they need to go.

Yes, and StoryVoice builds the interview around your list: the outcomes you want covered become the agenda, in the order you rank them. You also give their name, their company and your product, so the very first question already knows who they are and what they bought. The interviewer judges from their actual answers whether each outcome has genuinely been covered and keeps going until it has, instead of reading your topics out loud as questions. The interview link is shareable too, so you can send it inside your own email, in your own words, rather than using ours.

Yes, StoryVoice streams the transcript into your dashboard while they are still talking, so you read their answers as they land. You are not on the call and there is nothing to schedule, which is the point: they do it whenever it suits them, from their phone if they like. You do not have to watch at all, though. The publish-ready case study is written minutes after they finish, with the full transcript sitting beside it.

StoryVoice treats short answers as a signal to wrap up rather than a reason to push, and if they say they need to go, it stops asking immediately and signs off warmly. Past a floor of four questions it closes as soon as their story is covered, and it never runs beyond ten. A short interview still becomes a story: if they never put a number on anything, it runs on their own words with no metric cards rather than manufacturing one. And if there was no real endorsement in there at all, StoryVoice tells you plainly, hands you the full transcript so you can see for yourself, and does not count the interview against your quota.

StoryVoice interviews run about five minutes, between 4 and 10 questions, and end when the story has been told rather than at a fixed length. That is an easy thing to ask a customer for: no call to schedule, nothing to prepare, and they can do it from their phone whenever it suits them. If they are pressed for time the interviewer compresses rather than cutting them off mid-story, and your publish-ready case study is written minutes after they finish.

StoryVoice passes your product name, your customer's name and their company to the transcriber before it listens, so those come back spelled correctly instead of guessed at phonetically. Industry language survives too: specialist terms are carried through unchanged rather than flattened into general marketing English, and acronyms the transcriber mishears get repaired, so a "nice" written down from a health-economics conversation comes back as NICE. That is the difference between a story you can publish and one you have to comb through, because your own product name misspelled all the way down a page is not a small edit. The pull quote stays a single continuous span of exactly what they said, and anything you still want to change is yours to edit, with "Restore AI original" there if you change your mind.

StoryVoice makes it a small ask: one link, about five minutes, no account, no login, no app, and no slot in their calendar. They talk whenever it suits them, on their phone or their laptop, and never has to write a word or sit through a scheduled call. Put the two reassurances in the ask itself and it gets easier again: they will see the finished story before anything is shared, and they can stay anonymous if they would rather their name and company were left out. Talking for five minutes about work they are proud of is a far easier yes than being asked to write a testimonial.

You create the interview in StoryVoice with their name, their company, your product, and the outcomes you want covered, and StoryVoice sends them the invitation and any follow-up. Those outcomes become the interview's agenda, so the conversation goes after the results you actually want on the page. The link is also yours to copy, so if you would rather make the introduction in your own words, send it from your own inbox instead. They need no account, no login and no app, on any device.

No, StoryVoice keeps the ask small and then lets it go: they get the invitation and at most two gentle follow-ups, and after that nothing more reaches them. You never have to write the chase yourself, and they never lands on a list that keeps emailing them. If they do not take it up, that is simply the end of it, with nothing awkward for you to walk back with them later.

StoryVoice sends the invitation for you, and the interview link is also yours to copy, so you can make the ask in your own words from your own address instead. Sending it yourself tends to work best with a customer you already know well; letting StoryVoice send it means you never have to write or chase the follow-up. Either way you decide who gets invited, and the outcomes you choose become the agenda their interview follows.

Yes, your customer can stay anonymous, and their company can be left out too, because you edit every word of the finished story before anyone outside sees it. They can be described the way they agreed to be described: "a 50-bed healthcare provider", "a mid-size ecommerce team", "a VP of Operations at a national logistics firm". The story lives on its own unlisted page that search engines are blocked from, so nothing is sent, shared or indexed until you send the link, and you can send it to them first so they see exactly how they appear. Offering anonymity in your original ask is one of the simplest ways to turn a hesitant customer into a yes, because the result still carries even when the logo stays off the page.

StoryVoice can run that story unnamed: you keep their words, their numbers and their narrative, and you replace the identifying line with a description they are comfortable with, such as "a VP of Operations at a mid-size logistics company". Send them the finished story on one short link before it goes anywhere, so they read exactly how they appear and can ask for the description to be looser. Their pull quote stays word for word as they said it, which is what makes an unnamed story read as real rather than as marketing. A story with a genuine before-and-after and a verbatim quote does far more for a buyer than an empty page, and it leaves the door open to a named version later once they have seen how carefully they were handled.

StoryVoice asks them for about five minutes of talking, once, at whatever hour suits them. A scheduled call costs them more than the slot itself: the back-and-forth to find a time, the reshuffling when something moves, and the tidying up beforehand because someone will be watching. Here they open a link on their phone or their laptop, answers the spoken questions in their own words, and is finished, with no account to create and nothing to install. The conversation also ends when their story has been told rather than running to a fixed length, so a customer who gets straight to the point is done sooner.

StoryVoice runs the interview asynchronously because the calendar is where case studies stall: a live call needs two diaries to agree, and one reschedule is often where the whole thing quietly ends. They open the link when they have five minutes, and you do not have to be there at all. The AI asks the follow-up question that busy interviewers forget, chases the concrete example behind a vague answer, and stops immediately if they ask it to. You can watch the transcript appear live while it happens, so you are not left waiting to find out what they said.

It is not too early, and StoryVoice was built for exactly this moment: one customer with a good result is one case study, and you get a free one every month with no credit card. Send the link to a customer you are already on good terms with, and read the finished story before you commit to anything further. Having none yet says nothing about your product; it usually just means nobody has had a spare afternoon to make the ask, transcribe the call and write it all up. And if an interview does not produce a genuine endorsement, StoryVoice says so plainly and hands you the full transcript instead of writing something flattering, and that interview does not count against your quota.

One customer is enough, as long as they have a result they are genuinely happy about. StoryVoice prices by interviews rather than by the size of your customer list: you get a free case study every month with no credit card, and paid plans run from five interviews a month up to fifty. There is no volume you need to reach first, and a smaller list often makes each story matter more, because one good customer story can carry a whole sales conversation. You can send that one link today and read the finished story minutes after they stop talking.

No. StoryVoice turns it into a five-minute conversation, so you are asking a happy customer to talk about work they are proud of, not to write you a testimonial. They do it whenever suits them, with nothing to prepare, no account to create and no calendar slot to give up. You can also send them the finished story on one short link before it goes anywhere, and they can stay anonymous if they would rather their name stayed off it, so they keep control the whole way through. Asked like that, it tends to land as recognition rather than as a favour.

StoryVoice writes a publish-ready case study: a headline, metric cards, a pull quote in your customer's own words, and a full narrative that runs from their before-state through what changed. Every interview also produces four extra assets from the same conversation: a LinkedIn post, an X post, a standalone pull quote, and a sales email. You can change any of it in the editor, including the headline, the sections, the quote, their job title, and the metric cards, with the AI's original one click away if you prefer it after all. When you are ready, the story gets a hosted page, an embed that resizes itself on your own site, and an export, with no StoryVoice branding on any paid plan.

StoryVoice writes the finished case study within minutes of the interview ending, so a five-minute conversation becomes a publish-ready story in the same sitting. You can watch the transcript appear live while they are still talking, so you know what you have before the writing even starts. The headline, the metric cards, the pull quote and the narrative land together, along with the LinkedIn post, the X post and the sales email. If you send the story to them for sign-off, it waits 24 hours before it reaches them by default, which gives you a full day to read it first.

StoryVoice takes every number from your customer's own words, and never invents one. They either state the figure outright, or they describe a before and after in plain language, "onboarding took six weeks, now it's about nine days", and StoryVoice does the arithmetic to reach the headline "78% faster onboarding". Each metric card carries the passage of the interview it came from, so when you send the story for sign-off they see the exact words behind the figure rather than taking it on trust. If they never gave a number, no metric card appears, because a story is better off without a metric than with one they never said.

StoryVoice writes the story without metric cards rather than manufacturing a figure they never said. A story carries perfectly well on what they actually told you: what their week looked like before, what they do instead now, and what they would say to someone weighing up the same decision. The interview also chases a concrete moment rather than settling for a general compliment, and that specific moment is usually where the most quotable line comes from. If you know a result they did not mention, you can add a metric card yourself in the editor, and it will show as added by hand rather than claiming they said it.

StoryVoice holds the story to what the interview actually evidences: the headline cannot claim more than they said, and it is not allowed to contradict the results section underneath it. A modest conversation is written as genuinely positive and modest rather than as a transformation, and hype words and superlatives are banned from the writing outright. The pull quote is a single unbroken passage of their own speech, never fragments spliced together, and every metric card traces back to the exact words they said. You read the whole story before anyone else does, and when you send it for sign-off they read it with the full transcript on the same page, so nothing in it can quietly drift from what they said.

StoryVoice publishes the pull quote as a single unbroken passage of what your customer actually said, word for word, never two separate sentences merged and never reworded to read better. The one permitted edit is a proper noun the transcriber misheard, and even that is guarded: StoryVoice passes your product name, their name and their company to the transcriber before it listens, so those words come back spelled correctly rather than guessed at. The full transcript sits on the approval page beside the story, so they can check the line against the moment they said it. If they would rather be quoted differently, they can change it themselves when they sign off, and so can you.

StoryVoice writes in their register rather than a template's: it mirrors the vocabulary they actually used and carries their industry's terms through unchanged instead of flattening them into general marketing language. If they talk casually the story stays approachable, and if they speak in clinical or regulated-industry terms those terms survive onto the published page. The story is built around them rather than around your feature list, and the writing rules ban the usual tells like "leverage", "seamless" and "game-changer". Their own words carry the emotional beats, and if a line still reads more like your marketing than like them, you change it in the editor and they can change it when they sign off.

StoryVoice refuses to write the story rather than manufacture one, and tells you plainly instead of quietly handing you something hollow. You get the full transcript, so you can see exactly why and still learn how they talk about your product, and the interview does not count against your quota. Your customer never sees any of this: they get a warm close and a thank-you, and that is the end of it on their side. This only happens when there is no genuine, product-specific positive anywhere in the conversation, because a modest but real one still becomes a story.

StoryVoice writes it as it was: a modest interview becomes a genuinely positive, modest story, because the headline is only allowed to claim what they actually said. If the honest point is that your product is easier to use, that is the story, and it will not be inflated into an operational transformation that the results section then contradicts. That is usually the stronger outcome anyway, because a measured story from a real person holds up with a prospect who is already a little skeptical. Lukewarm is also sometimes just an answer that has not been followed up yet, and the interview keeps building on what they say and chases a specific moment rather than working down a list of questions.

StoryVoice sends them the finished story on one short link, and they answer on the page with one of three buttons: approve it, ask for a change with a note, or edit the wording themselves. They need no account and no password, and the link opens on their phone. Before they answer they type their name and their role, so your record names the person who signed off and the job title they signed off in, rather than saying "someone approved this". Their approval is pinned to the exact version they read, and the full interview transcript sits on the same page so they can check their own words.

StoryVoice never asks them to create an account: they get one short link, open the finished story on their phone or their laptop, and answer right there. There is nothing to install, no password to set, and no software they have to be talked through. The only thing they type is their name and their role, which is what puts a real person's name on the sign-off instead of an anonymous click. That matters more than it sounds, because every extra step between your customer and the approve button is a place the story stops moving.

Yes, StoryVoice builds the approval link to be forwarded, and whoever ends up holding it can approve, ask for a change, or edit the wording, with no account needed. Each person types their name and their role before they can answer, so your record shows exactly who signed off and in what capacity, which is usually the part legal cares about. The full interview transcript sits on the same page, so a reviewer who was never in the conversation can check every quote against what was actually said. Forward it up the chain as far as it needs to go.

StoryVoice gives them three answers instead of one: approve it, ask for a change with a note saying what is wrong, or edit the wording themselves on the page. A change request will not go through empty, so what comes back to you is a specific reason you can act on. That middle option is the one that saves stories, because a customer who wants a single sentence softened can tell you in one line instead of leaving your email unanswered for three weeks. If they edit it themselves, their version is saved under their name and you see every line they touched.

Yes, StoryVoice saves their edit as its own version and shows you the before and the after side by side, with their name and their role attached to it. You also get an email naming which parts of the story they changed, so you know what happened before you open anything. The change history names real people and reads identically for every person who looks at it, so what they see is what you see, and no edit gets quietly credited to the wrong person. Nothing they do is silent, and nothing they do is irreversible.

StoryVoice labels every metric card with where the number came from, and there are four honest states: claimed from the recording, changed after the interview, added by hand, or no source recorded. A card claiming the recording links straight back to the moment they said it, so you can read the exact words behind the figure. If you edit a value or a label, the card keeps that link and relabels itself as changed after the interview, because the original passage is never more useful than when someone is correcting a number. A figure typed in from scratch says added by hand, and it keeps saying it.

Yes, StoryVoice puts the full interview transcript on the approval page, directly under the story, for anyone holding the link. They can check the pull quote word for word against what they actually said, and every metric card links back into the transcript at the moment they said it. This is deliberate. Sign-off comes much more easily when they can see where each line came from, instead of being asked to trust a headline written about them by a stranger.

StoryVoice recalls it in one click, whether it is still inside the 24-hour hold or already sitting with them, and your editor unlocks again straight away. They never hit a dead link, because the link still opens and explains in plain words that the sender pulled the story back and will send it again. StoryVoice sends them no email about the recall, because your change of mind is not something your customer needs landing in their inbox.

StoryVoice does the chasing for you and keeps it gentle: they get one reminder, and then it stops, because the person who already gave you their time should never be pestered. If they still say nothing, StoryVoice tells you, so the story does not sit forgotten in Awaiting approval for a month. From there the call is yours: publish anyway if you already have their go-ahead by email, recall it and send it to someone else at their company, or leave it where it is. Approval is a safety net for you, not a lock on your own story.

StoryVoice holds the finished story for a full 24 hours before the approval request reaches them, so nothing about it lands on them while you are still reading it. That day is yours to fix a headline, cut a line, or pull the request entirely. Sending it sooner is one click, and holding it is one click. The story itself sits on an unlisted page that search engines are blocked from, so nothing is sent, shared or indexed until you send the link.

StoryVoice makes the approval step optional: the story gets its own unlisted page the moment it is written, blocked from search engines, so you can publish, embed and export without asking anyone. We still recommend it on every story, because sign-off is the exact point where case studies stall, and because no other tool in this category sends the finished story to the person featured in it and links every number back to the moment they said it. If you already have their go-ahead in writing, publish. If you do not, this is the step that gets it, and it costs you one click.

StoryVoice pins their approval to the exact version they read, so the moment you change a word the story stops claiming it is approved. Your editor says so plainly: what you are about to publish is not what they signed off on. You can still publish, because it is your story and your decision, and the version history shows their approved wording beside your new wording so you can put a line back the way they read it. If the change is substantive, send it back on the same link for a fresh sign-off, and their new answer replaces the old one.

Yes, StoryVoice opens every finished story in a structured editor where you rewrite the headline, any section, the pull quote and their job title, and add or remove metric cards. The story sits on its own unlisted page that search engines are blocked from, so nothing is sent, shared or indexed until you send the link: soften a line, cut a detail they would rather not see in print, or describe them as "a 50-bed healthcare provider" instead of naming their company. While a story is out with them for sign-off your editor holds still, so the version they are reading cannot move under them, and recalling it in one click opens the editor again. If an edit does not land the way you hoped, "Restore AI original" brings the AI's version straight back.

Yes, every metric card has an editable value and label, you can add a card for a result you already know, and you can remove any card you do not want on the page. Each card also shows where its number came from, in one of four honest states: claimed from the recording, changed after the interview, added by hand, or no source recorded. Change a number and StoryVoice keeps the passage it came from and marks the card as changed, so it still traces back to the exact words they said. When an interview produces no quantified result, the story runs with no cards at all rather than manufacturing one.

Yes, "Restore AI original" sits on the editor's tab row and brings back the AI's headline, sections, pull quote and metric cards. It loads into the editor first and only becomes the live story when you save, so you can look at both versions and still discard the restore if your own wording was better. On any story you have sent for sign-off, StoryVoice also keeps a version history with a side-by-side comparison of what changed and the name of the person who changed it, so you can see every edit before you roll anything back.

StoryVoice hosts every case study on its own page with a shareable link, ready the moment the story is written, so sales can send it the same day the interview happened. That page is unlisted and blocked from search engines, so nothing is sent, shared or indexed until you send the link. You can embed the same story on your own website, where it stays in step with any edit you make later, and download it as Word or PDF for a deck, a proposal, or a leave-behind. On any paid plan the hosted page and the embed carry no StoryVoice branding, so the story reads as yours.

Yes, StoryVoice gives you a snippet of embed code that drops the case study into any page on your site and sizes itself to fit, so there is no inner scrollbar and no fixed box to fight with. Because the embed points at the hosted story, any edit you make later shows up on your site straight away, with nothing to re-paste. On paid plans it renders with no StoryVoice branding, so it reads as part of your site rather than someone else's widget.

Yes, "Download PDF" sits in the editor toolbar next to "Download Word" and "Copy text", so the same story goes out as a PDF leave-behind, a Word file someone can mark up, or plain text pasted into an email. The export carries the whole story as published: headline, metric cards, pull quote and narrative, laid out to print without a design pass. Because the story is written minutes after the interview, sales can be attaching it the same afternoon.

No, every paid plan publishes with no StoryVoice branding at all, on the hosted page and inside the embed. That covers Starter at $49 a month, Growth at $99 and Agency at $249. The free monthly case study keeps a small StoryVoice credit, and that credit disappears the moment you move to a paid plan. Agency also white-labels the interview page your customer sees, so the whole experience carries your name rather than ours.

StoryVoice writes four more assets from the same conversation: a LinkedIn post, an X post, a pull quote, and a sales email. One five-minute interview therefore feeds your website, your social feed, a slide, and your outbound sequence, instead of producing a single page that goes live and is never used again. You also get the hosted link, the embed code, Word, PDF and plain-text exports of the story, and the full transcript of what they actually said.

StoryVoice shows you the full transcript of every interview: live while they are talking, under the finished story afterwards, and on the approval page they read. It is on screen rather than a file you download, and every metric card links straight into it at the moment they said the number. Only the text is kept. The audio is discarded as soon as the transcript comes back and is never stored, which is usually the first thing a privacy team asks about.

No, there is no HubSpot or Salesforce integration, and rather than point at a roadmap, here is what people use instead. Every case study has a hosted link that pastes into a CRM record, a deal note, an email sequence or an enablement library exactly like any other URL, and the sales email that comes with every story is written to be dropped straight into a sequence. The embed works on any website or CMS, and Agency at $249 a month includes API access, which is the closest thing to pulling stories into a system you run yourself.

StoryVoice is $49 a month for 5 interviews (Starter), $99 for 15 (Growth), and $249 for 50 (Agency), and you get a free case study every month with no credit card. Growth adds priority processing, custom outcome prompts and email notifications. Agency adds a white-label interview page, bulk creation from a CSV, up to 5 team seats, API access and priority support. Every paid plan publishes with no StoryVoice branding on the story and carries a 14-day money-back guarantee. Pay annually instead and the price drops about 30%: $35 a month for Starter, $69 for Growth, and $175 for Agency, billed once a year.

Yes, and it renews: you get one full case study free every month, with no credit card, and it is a real one you can publish rather than a sample. That covers the voice interview, the finished case study, and the LinkedIn post, X post, pull quote and sales email that come with it, on a hosted page you can share or embed on your own site. The free story carries a small StoryVoice credit at the bottom, which every paid plan removes. An interview that produces no genuine story never counts at all, and if one stalls, archiving it puts the slot straight back.

Yes, every plan can be billed annually instead of monthly, and paying for the year upfront works out about 30% cheaper: Starter is $420 a year instead of $588, Growth is $828 instead of $1,188, and Agency is $2,100 instead of $2,988. Everything else about the plan is identical, including the interview allowance, which still renews every 30 days rather than arriving all at once. If you already know case studies are part of how you sell, annual is the cheaper way to run them.

Yes, from your dashboard: Manage billing opens your billing portal and cancelling takes a couple of clicks, effective at the end of the period you have already paid for, with no cancellation fee and nobody trying to talk you out of it. If you would rather just ask, email support@storyvoice.io and we do it for you. Everything you published stays published: hosted pages, links and embeds keep working, and your dashboard, transcripts and finished stories are all still there on the free plan. The one thing that comes back is the small StoryVoice credit at the bottom of your stories, which is what a paid plan removes. Separately, every paid plan carries a 14-day money-back guarantee from the day you buy, so trying a plan is never a commitment.

One interview counts when your customer finishes the conversation and StoryVoice writes the case study from it. Everything that comes with that story is part of the same one: the LinkedIn post, the X post, the pull quote and the sales email, every edit you make, sending it to them for sign-off, and the hosted page and embed once you publish. An interview that produced no story never counts at all, and if one stalls, archive it and the slot comes straight back to you. Your allowance renews every 30 days, so it only ever pays for case studies you actually got.

You keep the credit: an interview that produces no case study never counts against your quota, on free and paid plans alike. If the conversation holds no genuine, product-specific endorsement, StoryVoice refuses to write a story rather than manufacturing one, says so plainly, and hands you the full transcript so you can read exactly what they said. When a customer starts and never finishes, or never starts at all, archive that interview and the slot comes straight back to you. You keep the transcript either way, which usually tells you something worth knowing, and you are never charged for a story we would not stand behind.

Yes, you can move up to Growth or Agency at any time from the pricing page, and the larger interview allowance is live immediately. Moving between paid plans does not touch your published case studies, hosted links or embeds, so nothing already on your site shifts or breaks. To move down a tier or cancel, use Manage billing on your dashboard, or email support@storyvoice.io and we sort it out for you. If you are not sure which plan fits, start with the free monthly case study and choose once you know how many stories you run in a normal month.

Yes, every paid plan carries a 14-day money-back guarantee: email support@storyvoice.io within 14 days of purchase and we refund you in full, to your original payment method, no questions asked. You do not have to explain yourself or make a case for it. The guarantee covers every paid plan on the same terms, annual included. You can also try StoryVoice before paying anything at all, because the free case study every month needs no credit card.

Yes, all data is transmitted over HTTPS and stored in a secure database with row-level security. When your customer answers a question by voice, that recording goes to our transcription provider to be turned into text and is then discarded. We keep the transcript, not the audio.

No, your customer's answer is recorded in their browser and sent to our transcription provider (OpenAI) to be turned into text, then discarded. It is never written to our database or file storage. Only the transcript is kept.

Two providers are involved. OpenAI turns the recorded answers into text, and Anthropic's Claude turns that transcript into the case study. Both are used through their APIs, whose terms do not permit submitted data to be used for training their models. Everything is processed in real time.

Yes, email support@storyvoice.io and we delete your account and everything associated with it, within 30 days: the interview, its transcript and the finished story. You can also archive any interview from your dashboard at any time, and if it never completed, the slot goes back to your quota rather than being burnt. There is never a recording to delete, because the audio is discarded the moment the transcript comes back.

No, StoryVoice does not sell, rent or pass your interviews to anyone, and your customer's words are used for one thing: the story you asked for. The only outside systems that touch any of it are the two providers named above, one doing the transcription and one doing the writing. Story pages are unlisted and blocked from search engines, so the only way anyone reaches one is the link you choose to share. Who gets the approval link, what the story says, and whether your customer is named at all are all your call.

No, StoryVoice asks for no card at sign-up and gives you a free case study every month, so you can run a real interview with a real customer and read the finished story before you ever see a payment screen. Paid plans start at $49 a month for Starter, which covers 5 interviews a month. Every paid plan carries a 14-day money-back guarantee, no questions asked.

The StoryVoice interview runs in any modern browser on any device: Chrome, Safari, Edge or Firefox, on a phone, tablet or laptop. Your customer taps the link, allows the microphone once and starts talking. There is nothing to install, no account to create and no login. If they are somewhere they would rather not speak out loud, every question has a "type your answer instead" option, and choosing it once keeps the rest of the interview in text.

Archive an interview that never completed and the slot comes straight back to you, so a customer who goes quiet never permanently costs you one of your interviews. StoryVoice sends the follow-ups for you and then lets it go, so you never have to write the awkward chase and your customer is never pestered. You can watch the transcript appear live, so you can see exactly how far they got before they stopped.

Yes, up to 5 team seats are included on the Agency plan at $249 a month, so everyone on your team signs in as themselves rather than sharing one login. Starter and Growth are single-login accounts. The people outside your team never need a seat at all: your customer answers the interview with no account and no login, and your approver reads, edits or approves the finished story on one short link, also with no login. That approval link is built to be forwarded, so it survives being passed on to their manager or their legal team.

Yes, API access is included on the Agency plan at $249 a month, alongside bulk interview creation and up to 5 team seats. There is no prebuilt CRM app to install. Every published case study does have its own hosted URL plus an embed that resizes itself on your site, so a finished story drops into HubSpot, Salesforce, a deal room or a newsletter as a link, with no engineering at all. Agency also includes priority support, so there is someone to ask while you are wiring StoryVoice into your own stack.

Yes, bulk creation from a CSV is included on the Agency plan at $249 a month. You upload a spreadsheet of the customers you want to interview and the whole batch is created in one go, up to 50 interviews a month. StoryVoice then sends every invitation and every follow-up itself, so thirty interviews do not turn into thirty chase emails on your to-do list. On Starter and Growth you create interviews one at a time, and every interview link is shareable, so you can always send it inside your own email in your own words.