StoryVoice

Koji Alternative

Koji interviews your customer with AI too. StoryVoice is the one that sends the story back to her.

Koji is an AI-native customer research platform, and it genuinely runs the interview: AI-moderated voice and text sessions with up to three probing follow-ups per question. It is the only other tool we have found that conducts the conversation itself rather than asking you to arrive with a transcript. The two products separate after the recording stops. Koji's own documentation tells marketers to send the finished story to the customer for approval by hand, every time, and its quote tracing lives in the research dashboard your team logs into. StoryVoice builds both into the product: your customer gets her own link to approve, request a change, or edit, and every metric card on that screen opens the passage from the recording it was read from.

StoryVoice vs. Koji

FeatureKojiStoryVoice
Customer sign-off on the finished storyAdvised, not built. Their documentation tells marketers to send it to the customer before publishing; there is no in-product way for her to respondShipped. She gets her own link and can approve it, request a change, or edit it herself
Where a number traces back toVerbatim quote-to-theme tracing inside the research dashboard your team logs intoEvery metric card opens the passage from the recording it was read from, on the screen where she signs off
Who runs the interviewKoji does. AI-moderated voice or text, up to three probing follow-ups per questionStoryVoice does. AI voice interview, around five minutes, follow-ups adapt to each answer
What you get at the endA stakeholder-ready research report, with transcripts themed automaticallyA publish-ready case study, plus a LinkedIn post, an X post, a pull quote and a sales email
Primary jobCustomer research: themed insight across many conversations, for your team. Testimonials and case studies are a documented use case alongside itOne named customer's story, ready to publish under her name

What actually differs

Start with the concession, because it is the reason this comparison is worth reading. Koji actually conducts the interview. Almost nothing else in this category does: the rest hand you a question form, or ask you to turn up with a recording you already made. Koji runs AI-moderated voice and text sessions with up to three probing follow-ups per question, and it is the only other tool we have found that does the conversation itself. If you have been told that every AI case study tool is a text box with a prompt in it, Koji is the exception, and so are we.

The difference is what each product is built to hand you afterwards. Koji is an AI-native customer research platform. It themes transcripts automatically and produces a stakeholder-ready research report, and customer testimonials and case studies sit alongside that as a documented use case. Notice what a research report is optimised for: the pattern across many conversations, written for an audience inside your own company. A case study is optimised for the opposite. One named person, one story, written for a buyer who has never met either of you.

That difference shows up hardest at the moment the story is finished. Koji's own documentation tells marketers to handle approval themselves. In their words: “Send the draft back for approval. Even with consent, send the customer the draft case study before publishing.” That is good advice and we would give it too. It is also a step somebody has to remember, over email, every single time, with no link for her to open and no way for her to approve, ask for a change, or fix a number from inside the product. The intention is rarely what fails. The twentieth time is.

StoryVoice makes that step part of the product. Your customer opens her own link and can do three things: approve it, ask for a change in her own words, or edit it herself, the copy and the numbers on the cards alike. The review her legal or comms team wants, which is the thing that actually stalls B2B case studies for weeks, happens on that page instead of inside a thread nobody can reconstruct later. The change history names people rather than saying “you”, so she and the marketer read exactly the same account of who changed what.

Koji's quote tracing deserves credit, because verbatim tracing back to the source is more than most tools attempt. The question is who is looking at it. Koji's tracing lives in the internal research dashboard, where your team reads it, and your team already believes the story. StoryVoice points the same idea at the person it changes something for. On the approval screen, every metric card opens the passage from the recording it was read from. A customer who said “onboarding took six weeks, now it's about nine days” sees the headline “78% faster onboarding” sitting on top of that exact sentence, and she is the only person alive who can tell you whether that is a fair reading of what she meant. If she or the marketer changes a figure, the card says so and keeps the passage, so a number never keeps a claim it has lost.

The last difference is what the same conversation is worth. Koji's output is built to be read by your team. StoryVoice's is built to be read by your buyer, so one interview returns the publish-ready story plus a LinkedIn post, an X post, a pull quote and a sales email, all in the customer's own vocabulary rather than yours.

Which is right for you?

Choose StoryVoice if:

  • You want the customer's sign-off to ship with the story, rather than be a step someone has to remember over email
  • She should be able to approve it, ask for a change, or fix the wording and the numbers herself, on the page, without a thread
  • The figure on the card should open the passage from the recording it was read from, in front of the person whose name goes on the story
  • Your deliverable is one named customer's story that a buyer will read, not a report your own team will read
  • You want a LinkedIn post, an X post, a pull quote and a sales email out of the same five-minute conversation

Choose Koji if:

  • What you actually need is customer research: themes and patterns read across many interviews, not one publishable story
  • Your audience is internal, and a stakeholder-ready report is the deliverable people are waiting on
  • You are running discovery, churn, pricing or positioning work where the insight matters more than the named logo
  • You want transcripts themed automatically so your team can read across conversations instead of one at a time
  • Case studies are a side benefit of the research you were going to run anyway

Frequently asked questions

What is Koji?

Koji is an AI-native customer research platform. It runs AI-moderated interviews by voice or text, with up to three probing follow-ups per question, and themes the transcripts automatically into a stakeholder-ready research report. Customer testimonials and case studies are a documented use case for it, alongside the main job of reading patterns across many conversations for your own team.

Does Koji actually conduct the interview, or do I still have to?

It conducts it, and that is worth saying plainly because almost nothing else in the category does. Koji is the only other tool we have found that runs the conversation itself instead of asking you to arrive with a transcript. The real difference between Koji and StoryVoice is not the interview. It is everything that happens after the recording stops.

Can my customer approve the story inside Koji before it goes live?

Not inside the product. Koji's own documentation tells marketers to do it themselves: “Send the draft back for approval. Even with consent, send the customer the draft case study before publishing.” That is sound advice, and it is also a manual step with no link for her to open and no way for her to approve, request a change, or edit from inside Koji. StoryVoice ships that step: she gets her own link, and all three are things she can do on the page.

Koji has verbatim quote tracing. How is StoryVoice's different?

Koji's tracing is real and it is good work: quotes tie back verbatim to the themes they support. The difference is who is looking at it. Koji's tracing lives in the internal research dashboard your team logs into. StoryVoice puts it in front of the customer herself, on the approval screen, where every metric card opens the passage from the recording it was read from. She is the only person who can tell you whether the headline is a fair reading of what she said, so that is where the evidence is most useful.

Should I use Koji or StoryVoice?

If the deliverable is a research report for your own team, themed across many interviews, Koji is built for that and StoryVoice is not. If the deliverable is one named customer's story you intend to publish, with her sign-off on it and every number traceable to the words she said, that is the job StoryVoice does end to end.

What else do I get from a StoryVoice interview besides the case study?

The same conversation returns a publish-ready case study plus a LinkedIn post, an X post, a pull quote and a sales email. Numbers come out of what your customer actually said: someone who mentions that onboarding took six weeks and now takes about nine days gets the headline “78% faster onboarding” computed from her own words, with that card opening the passage she said it in.

Compare StoryVoice to other AI case study tools

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